A brief overview of my skills and experience

I am currently looking for a London based role in eCommerce and digital marketing programme management: Strategy, implementation and delivery management.

I have extensive experience working with large (Fortune 100, FTSE 100) clients working through their product offerings online, with broad mandates to drive / increase online revenue. In this respect, I’ve led and participated in projects that define the online webtools that customers interact with to improve convergence and other key metrics. An example of this is work I did with a large computer and electronics major to implement a new categorization and search within search (assisted navigation) tool that allows site visitors to drill down into search results by adding search parameters to reduce the result set in real time (without page reloads, for eg). This resulted in a ~5% jump in convergence and product sales within a three month period.

I have also worked on large scale site revamp / redesign projects – 30-40K pages across webstores, segments and languages, working to update and enhance end user featuresets, streamline usability and buy-path navigation; all with a very metrics driven aim to drive increase in convergence and track project costs and ROI using six sigma methodologies.

Having worked with multiple client stakeholders across functional divisions and geographies, I understand the stakeholder approval processes, and how to plan / budget for this time in a project plan. I am also comfortable leading and working as part of an interdisciplinary / cross functional team, having led large teams of project managers, web developers, merchandisers and designers in the past. (for over 5 years, I managed the eCommerce programme for my organization – a professional services and delivery firm; this was 150 staff and ~7.5mm USD of revenue).

Finally, having worked with very demanding clients, I thrive when challenged, and am able to respond very well under pressure. In the past, I have had to manage several projects and deployments simultaneously across time zones (for the UK, EMEA and the US), and have been able to successfully divide my time and structure quick responses / solutions to changing project specs.

Please feel free to get in touch with me. I would be happy to meet with you or set up a telephonic discussion to explore opportunities further and provide you with any additional details or information.

Sunil Malkani

078523 88644

psunil@gmail.com